Privacy Policy

Effective Date: 03.01.2020

Last Updated: 07.29.2025

At Love Shack (L Shack LLC), your privacy is a top priority. We are committed to protecting your personal information and maintaining discretion in every interaction. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and shop with us.

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1. Information We Collect

We collect the following types of information:

a. Personal Information
When you make a purchase or create an account, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (securely processed via a third-party provider)

b. Non-Personal Information
We may also collect data such as:

• Browser type and device information
• IP address
• Pages visited and time spent on our site
• Cookies and usage data (see Section 6)

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order updates and support
• Provide a secure and personalized shopping experience
• Improve our website, services, and product offerings
• Send occasional marketing emails (you may opt out at any time)

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3. Discreet Shipping & Communication

All orders are shipped in plain packaging with no indication of the contents or our store’s nature. Our name will appear on credit card and bank statements.

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4. How We Protect Your Data

We implement industry-standard security measures to protect your personal data, including SSL encryption, secure payment processing, and limited access to customer information. No method of transmission over the Internet is 100% secure, but we strive to meet or exceed current security standards.

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5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted third parties when necessary to:

• Process payments
• Ship orders
• Comply with legal obligations
• Improve site functionality (e.g., analytics tools)

These third parties are obligated to maintain your confidentiality and use the data solely for the purpose it was shared.

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6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser.

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7. Your Rights & Choices

You may:

• Update or correct your personal information at any time
• Request deletion of your account
• Opt out of marketing emails via the “unsubscribe” link or by contacting us

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8. Children’s Privacy

Our website is intended for adults 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been submitted, we will delete it promptly.

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9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting any personal information.

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10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of the site after changes indicates your acceptance.

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11. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please reach out:

📧 Email: info@loveshackla.com

📍 Address: 808 N Lakeshore Dr. Lake Charles, LA 70601